The Registration fee covers attendance at all sessions of the 2019 ChannelAdvisor Connect event taking place at the Austin Convention Center in Austin, TX on April 8-9, 2018 and to the breakfast, breaks and lunch functions, as well as the Opening Reception and Closing Reception, which are scheduled to take place during this event.

ChannelAdvisor reserves the right to refuse admittance to any event it hosts. Any registrations cancelled at the discretion of ChannelAdvisor will receive a full refund of registration fees.



Substitutions in your registration can be made until 5 days prior to the event date via email to candace.velazquez@channeladvisor.com or by logging into the registration site with your email and password (set up when you completed your registration).

For cancellation requests received prior to November 30, 2018, 50% of the paid registration fees will be refunded to the registrant by ChannelAdvisor; 25% of the paid registration fees will be refunded for cancellation requests received between December 1, 2019 and January 15, 2019. Cancellation requests received on or after January 15, 2015 are nonrefundable.
All cancellation requests should be sent by email to candace.velazquez@channeladvisor.com.



The registration fee for the participation in the conference is to be paid before the event date.
In all cases when payment is not received before the event, ChannelAdvisor reserves the right to refuse admission to the event.
We accept payment via MasterCard, Visa and American Express for Connect.
Consolidated payment with other invoices from ChannelAdvisor is not possible at this time.



Overnight accommodation space is not included in the registration fee.



Travel and/or parking is not included in the registration fee. It is the responsibility of the attendee to make their way to the event venue in adequate time.
ChannelAdvisor is not liable for any delays or non-attendance resulting from delayed or suspended transportation.



For various reasons, ChannelAdvisor may find it necessary to change the venue, format, content or the timing of the conference. ChannelAdvisor shall not be obligated to refund fees due to changes to the venue, format or content. If ChannelAdvisor finds it necessary to postpone the conference, we will reschedule as soon as is practicable and your registration will be transferred to attend the rescheduled conference. If ChannelAdvisor cancels the conference and does not reschedule, ChannelAdvisor shall issue a full refund for the registration fees paid by the individual for the event. Beyond the refund of registration fees paid, ChannelAdvisor shall not be liable for any other costs incurred in connection with or due to the postponement or cancellation of the event. IN NO EVENT SHALL CHANNELADVISOR’S ENTIRE AGGREGATE LIABILITY TO YOU EXCEED FEES PAID FOR EVENT REGISTRATION.