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Monday, April 8th


Registration Open


Ask the Expert Room Open


Sponsor Area Open


Opening Keynote: The Jason & Scot Show Live!

E-commerce industry veterans Jason “Retailgeek” Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, Founder and Executive Chairman of ChannelAdvisor team up for The Jason & Scot Show live at Connect! Join us for an entertaining opening keynote featuring a lively discussion about the latest e-commerce trends.

Jason “Retailgeek” GoldbergChief Commerce Strategy Officer, Publicis Communications
Scot WingoFounder and Executive Chairman, ChannelAdvisor

Welcome Reception

Tuesday, April 9th


Registration Open


Networking Breakfast


Ask the Expert Room Open



When you need to know what’s really happening across the e-commerce landscape, it’s time to hear from David Spitz. Widely recognized as an authority on the latest industry trends, ChannelAdvisor’s CEO is guaranteed to deliver a Connect keynote to remember.

David SpitzCEO, ChannelAdvisor

General Session


Networking Break

Industry Strategy & Insights

Understanding Today’s Empowered Consumer

Let’s face it: Consumers are now in complete control. If you want to stay competitive, you’re going to have to adapt to ever-evolving buying behaviors — ones that change constantly. Learn how new consumer trends across marketing, selling and fulfilling are changing the way successful manufacturers and retailers reach today’s empowered consumers.

Jonathan LaverentzProduct Marketing Manager, ChannelAdvisor
Craig MorrisVP Strategy & Product Management, DHL eCommerce Americas
ChannelAdvisor User Track: Fundamentals

Top 5 Things You Didn’t Know About the ChannelAdvisor Platform

The ChannelAdvisor product team has been busy over the last year! Join us to learn about all the new updates in the platform, including UX/UI changes, pricing console, new supported marketplaces and more.

Steve FrechetteHead of Product Management, User Experience, ChannelAdvisor
ChannelAdvisor User Track: Experienced

Top 5 Things You Didn’t Know About the ChannelAdvisor Platform

The ChannelAdvisor product team has been busy over the last year! Join us to learn about all the new updates in the platform — including UX/UI changes, an improved pricing console, new supported marketplaces and from an advanced user’s perspective.

Alison HeldProduct Manager, ChannelAdvisor

Networking Lunch

Industry Strategy & Insights

Understanding the Walled Garden of Data

Data, data everywhere...but more often than not, much of your data is siloed deep within specific third-party platforms never to see the light of day in any actionable ways. Gaining access to useful data is critical to compete in an increasingly multi-channel e-commerce landscape. In this session, learn how you can leverage and maximize your existing data sources.

Mark VandegriftVice President, Product Management, ChannelAdvisor
Sherif MohamedCEO,
ChannelAdvisor User Track: Fundamentals

Back to the Basics: Making the Most of ChannelAdvisor

As a new ChannelAdvisor user, there’s a lot of information to absorb as you go through the launch process and dive into your first year of selling on the ChannelAdvisor platform. This session is designed to help you understand and leverage key features and functionalities in the software to maximize your ChannelAdvisor account.

Michelle HoodBusiness Analyst, ChannelAdvisor
ChannelAdvisor User Track: Experienced

Advanced Advertising Techniques in ChannelAdvisor

A well-managed advertising strategy is essential for reaching new customers and protecting your brand equity on marketplaces. In this session, we’ll provide proven methods to help your products get seen by more consumers, including optimized campaign structure, better content and improved bidding.

Clay RoopClient Strategy Manager, ChannelAdvisor
Industry Strategy & Insights

Amazon in the Year 2020

Amazon is one of the most influential forces driving e-commerce today. So it’s easy to understand why everyone’s on edge wondering where the retail giant will go next — and what ripple effects those actions will create across the industry, from consumer behavior to manufacturer strategies to fulfillment competition. Join us for insider insights into where Amazon might be heading in the coming years and what you need to know now to be prepared.

Juozas “Joe” KaziukėnasFounder & CEO,
Marketplace Pulse
Link WallsVice President, Digital Marketing Strategy, ChannelAdvisor
ChannelAdvisor User Track: Fundamentals

Getting Started: Best Practices for Marketing on Amazon and eBay with ChannelAdvisor

Some of the most powerful features in ChannelAdvisor are designed to help your products be seen on competitive marketplaces like Amazon and eBay. In this session, we’ll outline important best practices and tips to help you launch and improve your marketing and advertising efforts.

Elizabeth HendersonSenior Implementation Specialist, ChannelAdvisor
ChannelAdvisor User Track: Experienced

Advanced Pricing and Selling Strategies

Every seasoned seller knows how critical it is to have a competitive pricing strategy when selling on marketplaces. But are you making the most of ChannelAdvisor pricing tools? In this session, we’ll take a deep dive into advanced options using algorithmic repricing technology and velocity-based analytics and more.

Mike BlakelyMarketplace Lead at Dell
Josh JamiesonBusiness Analyst, ChannelAdvisor

Networking Break

Industry Strategy & Insights

New and Emerging E-Commerce Technologies: What You Need to Know and How to Prepare

The only constant in e-commerce is change, and manufacturers and retailers need to look and think ahead to determine how future technologies will affect how they do business. Will they be a benefit or a detriment? Either way, the time to start preparing is now. In this session, we’ll take a 20,000-foot view of innovations on the horizon and help you decide how to get ready for the inevitable impacts.

Christian Hassold Director of Strategy & Corporate Development, ChannelAdvisor
ChannelAdvisor User Track: Fundamentals

Making the Most of Your Fulfillment Options

Fulfillment has become a critical step in the journey to gain and retain customers. Until you've figured out how to deliver fast, inexpensive shipping — for each consumer, on every order — you could be missing out on greater growth potential. In this session, the experts share tips you can use to choose the right fulfillment options. Learn how manufacturers and retailers are leveraging automation, marketplace programs and more to compete in the era of same-day deliveries.

Jonathon “JD” DavisStrategic Partner & Category Manager, ChannelAdvisor
ChannelAdvisor User Track: Experienced

The Critical Last Mile: Key Insights to Improve Fulfillment

As an experienced ChannelAdvisor user, you’ve already set up your core fulfillment capabilities. But now it’s time to take it to the next level. This session will provide you with tips and tactics on how you can improve and optimize your multi-channel fulfillment strategy — from your warehouse to the final mile.

Mike WolffProduct Manager, Platform, ChannelAdvisor

Closing Session


Closing Reception