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Monday, April 8th

7am-8pm:

Registration Open

12pm-5pm

Ask the Expert Room Open

3pm-5pm

Sponsor Area Open

6pm-8pm:

Welcome Reception

Tuesday, April 9th

7am-6pm:

Registration Open

7:30am-8:30am

Networking Breakfast

7:30am-4:30pm

Ask the Expert Room Open

9:45am-10:15am

General Session

10:15am-11:00am

Networking Break

Industry Strategy & Insights

Understanding the Empowered Consumer Through New Consumer Trends

Let’s face it: consumers are in control. Manufacturers and retailers need to adapt to ever-evolving consumer behavior to stay competitive. Learn how new consumer trends across marketing, selling and fulfilling are changing the way manufacturers and retailers reach these empowered consumers.

ChannelAdvisor User Track: Fundamentals

Top 5 Things You Didn’t Know About the ChannelAdvisor Platform

The ChannelAdvisor product team has been busy over the last year! Join us to learn about all the new updates in the platform, including UX/UI changes, pricing console, new supported marketplaces and more.

ChannelAdvisor User Track: Experienced

Top 5 Things You Didn’t Know About the ChannelAdvisor Platform

The ChannelAdvisor product team has been busy over the last year! Join us to learn about all the new updates in the platform — including UX/UI changes, an improved pricing console, new supported marketplaces and from an advanced user’s perspective.

11:45am-1:00pm

Networking Lunch

Industry Strategy & Insights

Understanding the Walled Garden of Data

Data, data everywhere...but more often than not, much of your data is siloed deep within specific third-party platforms never to see the light of day in any actionable ways. Gaining access to useful data is critical to compete in an increasingly multi-channel e-commerce landscape. In this session, learn how you can leverage and maximize your existing data sources.

ChannelAdvisor User Track: Fundamentals

Back to the Basics: Making the Most of ChannelAdvisor

As a new ChannelAdvisor user, there’s a lot of information to absorb as you go through the launch process and dive into your first year of selling on the ChannelAdvisor platform. This session is designed to help you understand and leverage key features and functionalities in the software to maximize your ChannelAdvisor account.

ChannelAdvisor User Track: Experienced

Advanced Advertising Techniques in ChannelAdvisor

A well-managed advertising strategy is essential for reaching new customers and protecting your brand equity on marketplaces. In this session, we’ll provide proven methods to help your products get seen by more consumers, including optimized campaign structure, better content and improved bidding.

Industry Strategy & Insights

Amazon in the Year 2020

Amazon is one of the most influential forces driving e-commerce today. Everyone wants to know what the retail giant will do next and what ripples those actions will create across the industry — from consumer behavior to manufacturer strategies to fulfillment competition. Join us for our insights into where Amazon might be heading in the coming years and what you need to know now to be prepared.

ChannelAdvisor User Track: Fundamentals

Getting Started: Marketing on Amazon and eBay Using ChannelAdvisor

Some of the most powerful features in ChannelAdvisor are designed to help your products be seen on competitive marketplaces like Amazon and eBay. In this session we’ll outline important best practices and tips to help you launch and improve your marketing and advertising efforts.

ChannelAdvisor User Track: Experienced

Advanced Pricing and Selling Strategies

Competitive pricing is a key component when selling on marketplaces. In this session we’ll take a deep dive into advanced ChannelAdvisor pricing tools that use repricing technology based on algorithms and velocity.

2:45pm-3:30pm

Networking Break

Industry Strategy & Insights

New and Emerging E-Commerce Technologies: What You Need to Know and How to Prepare

The only constant in e-commerce is change, and manufacturers and retailers need to look and think ahead to determine how future technologies will affect how they do business — regardless of whether that impact is a benefit or a detriment. In this session, we’ll take a 20,000-foot view of the new technologies on the horizon and how you need to start preparing for them to impact your business.

ChannelAdvisor User Track: Fundamentals

Making the Most of Fulfillment

Fulfillment has become a critical step in the journey to gain and retain customers. With fast and inexpensive shipping now table stakes for manufacturers and retailers, it’s incredibly important to choose the right fulfillment options to compete.

ChannelAdvisor User Track: Experienced

The Critical Last Mile: Key Insights to Improve Fulfillment

As an experienced ChannelAdvisor user, you’ve already set up your core fulfillment capabilities. But now it’s time to take it to the next level. This session will provide you with tips and tactics on how you can improve and optimize your multi-channel fulfillment strategy — from your warehouse to the final mile.

4:45pm-5:15pm

Closing Session

5:15pm-7:15pm

Closing Reception